As per wikipedia JetBlue is the 6th largest airline in the United States. Although a low cost carrier it has wider seat pitch and lot of free entertainment on-board which differentiates it from other big carriers.
One more interesting aspect of JetBlue is the best fare guarantee which is different than the big U.S. carriers. While not as good as Alaska Airlines price guarantee it still provides some protection and benefits. So what exactly is JetBlue best fare guarantee?
JetBlue like other airlines provides full refund if you cancel within 24 hours of purchase. But apart from that as per the Best fare guarantee description here JetBlue provides $100 in JetBlue credit to be used for next flight purchase and to be used within 1 year from the original ticket purchase date if you find lower fare any where else for the same ticket which was purchased on jetblue.com on the same day of purchase (read complete terms here). The caveat here is that you need to call in the customer support to exercise this guarantee which might be a bummer for some folks.
The other less often talk about policy is the JetBlue "Honoring the lower fare policy". The wording of this policy says this is for "travel agents" which gives certain wiggle room for the JetBlue agents to not honor it for tickets booked by customers directly but otherwise it provides a 14 day guarantee. Ideally you could always claim to be a travel agent booking the ticket for yourself:-).
As per the policy if Jetblue fare drops below the original purchase price within 14 days or less of original purchase date you would get the difference in fare as a JetBlue credit for future use. There is no fee assessed for honoring the lower fare within 14 days of purchase which other wise would cost you $75. Again you need to call JetBlue to exercise this guarantee but should be worth your time if there a savings to be had.
So the next time you see the price drop for your JetBlue flight and it's been 14 days or less since you purchased your JetBlue itinerary do not forget to contact JetBlue and get your credit for future travel purchases on JetBlue.
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